Free beta — 50 businesses
Somehow they’re always last on your list. 80%* of customers choose businesses that reply to every review: Vōco writes the reply in your voice, and you approve it with a tap.
No credit card, no commitment. All you need is a verified Google Business Profile.
The problem
42%* of consumers already rule out businesses that never respond. They don’t write to you and they don’t tell you: they scroll, open the profile of the place next door and book there instead. All you see is a quieter month than usual, with no idea why.
It arrives at nine in the evening while you are cashing up. By eleven it is gone from your mind, you push it to tomorrow, and tomorrow is another full day exactly like this one. Three weeks later replying looks worse than the silence did, so you let it go.
50%* of them decide not to come. And 37%* cite “the owner replied” as a trust factor, but only if the reply feels genuine: three identical “Thanks so much, come back soon!” stacked one under the other tell the reader nobody read a word, and nobody will read theirs either.
How it works
The same one you already use for your reviews. Takes two minutes.
Formal or casual? Brief or warm? A few questions and Vōco learns your style.
When something new comes in, Vōco spots it and sends you the reply as a notification. Nothing to check on your end.
Read it, change what you want, then give the green light. Nothing goes live on Google without your approval.
Why Vōco
Brand voice
Eight questions up front and Vōco picks up your register: how you open, how much detail you go into, what you would never say. Every reply starts from scratch on the review in front of it, never from a filled-in template. 50%* of customers are put off by copy-paste replies: sounding genuine is not a cosmetic detail.
Control
Vōco drafts, you decide. Read the reply from the notification, publish it with a tap, edit it or leave it. Do nothing for seven days and nothing happens: no automation publishes on your behalf. That matters most for the reviews that make your blood boil, where the time to reread with a clear head is a safeguard.
Consistency
You know how to write a reply, and left alone you write a good one. The point is doing it for every review, every time, including a Wednesday night with a full house. Vōco checks your reviews every two hours, drafts the reply and pings you: consistency no longer depends on remembering to look.
of customers choose businesses that respond to every review.
rule out businesses that never respond. Without telling you.
cite the owner’s reply as a trust factor.
read only the most recent reviews: replying once is not enough.
The beta
No price, no card, no lock-in. Leave your email and we write to you personally within 48 hours. If the spots run out first, you stay on the list with priority at launch and your terms locked in.
Questions
Vōco generates personalised replies to your Google reviews, in your tone, and sends them to you for approval. Read it, change what you want, then give the green light. Nothing is ever published without your ok. To use it, your Google Business Profile must already be verified and registered in your name.
Generic AI tools write what you ask them to. They don’t know who you are, they don’t know your tone, and they don’t monitor your reviews. They only work if you remember to use them. Vōco monitors, generates in your style, and notifies you when something new comes in.
During setup you answer 8 questions about your tone. If you’ve already replied to some Google reviews, Vōco analyses them and pre-fills your settings. No templates: every reply is different.
For now, yes. Google Business Profile is the platform where reviews have the biggest impact on new customers. TripAdvisor, Booking, and others are on the roadmap.
No. Google doesn’t distinguish between a human reply and an AI one: it only looks at whether there is a reply. What matters is the tone and relevance, which is why Vōco uses your style instead of generic responses.
Free during the beta. Spots are limited to 50 businesses. Sign up to join the list: if selected, you get access directly; otherwise you get priority at the official launch with preferential conditions.
After 7 days it’s marked as skipped and nothing is published. No automation: if you don’t decide, nothing happens.
Yes, especially. When you get an unfair review you want to respond immediately, in the heat of the moment. Vōco generates a reply calibrated to your style and sends it for your approval: you have time to read it with a clear head, edit it, or skip it entirely. That moment of pause is already a safeguard.
Any local business with a Google Business Profile: restaurants, bars, B&Bs, hotels, gyms, beauty salons, hairdressers, shops, garages. Vōco configures tone and context for your specific sector.
Yes. To connect Vōco you need a Google Business Profile that is already verified and registered in your name. If you haven’t done this yet, Google guides you through it in a few minutes at business.google.com.
Two minutes to connect Google. Then Vōco works and you approve.